Terms of Service
Last Updated: 6/11/2025
Welcome to Topak Crossroads Shop! By using our services, you agree to the following terms:
1. General Terms
Topak Crossroads Shop is an online store offering digital products such as Steam games, Steam game accounts, gift cards, subscriptions, and game passes. By accessing our website and purchasing our products, you agree to comply with our terms of service.
2. User Responsibilities
- - You must be at least 18 years old or have parental consent to use our services
- - You are responsible for maintaining the confidentiality of your account credentials
- - You must provide accurate and complete information during registration
- - You agree not to use our services for any illegal or unauthorized purpose
- - You are responsible for all activities that occur under your account
3. Purchasing & Payment
- - All prices are listed in PKR unless otherwise specified
- - We accept EasyPaisa, JazzCash, Bank Transfer, Raast, and Cryptocurrency
- - Card payments will be available soon
- - All transactions are final once payment is confirmed
- - We reserve the right to refuse or cancel any order at our discretion
4. Digital Product Delivery
Important: All digital product deliveries are manual and not instant
- - Delivery times may vary depending on product availability
- - Steam accounts will be delivered with login credentials
- - Gift cards will be delivered as digital codes
- - You must change account passwords immediately after receipt
- - We are not responsible for accounts after delivery is completed
Shipping / Service Policy
As our products are entirely digital, no physical shipping is involved. All services are manually processed and delivered via email or your provided contact method. Please ensure your contact information is correct at the time of purchase.
- - Delivery is typically completed within a few hours, but may take up to 24 hours
- - Ensure you provide an active email address and check your spam/junk folder if you don’t receive a response
- - For support, contact us at team@topakcrossroads.shop
Account Security
- - Users must immediately report unauthorized access to their account
- - We reserve the right to lock accounts showing suspicious activity
- - Two-factor authentication is recommended for all accounts
- - Sharing account credentials is strictly prohibited
Prohibited Activities
- - Reselling or redistributing purchased digital products
- - Using products for fraudulent activities
- - Attempting to reverse-engineer or hack our systems
- - Creating multiple accounts to circumvent restrictions
- - Using VPNs to disguise your location for pricing advantages
Intellectual Property
All game accounts, gift cards, and subscriptions are property of their respective copyright holders. We act only as a reseller and claim no ownership over the digital products offered.
Age Requirements
Important: Certain products may have age restrictions
- - By purchasing, you confirm you meet the minimum age requirement
- - We may request age verification for certain products
- - Parents/guardians are responsible for minors' purchases
Dispute Resolution
- - Customers must contact support within 24 hours of delivery issues
- - Evidence (screenshots/videos) must be provided for claims
- - We reserve 7 business days to investigate disputes
- - Decisions on disputes are final
Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to: acts of God, war, terrorism, internet outages, or platform restrictions.
Third-Party Services
Our services may integrate with third-party platforms like Steam, PlayStation Network, or Xbox Live. These services have their own terms, and we are not responsible for their policies or actions.
11. Contact Information
For questions about these Terms of Service, please contact:
Email: team@topakcrossroads.shop
Office: We are currently operating digitally. However, if you'd like to visit us at Railview Housing Society, Chaklala, Rawalpindi, Punjab, Pakistan, please contact us in advance to schedule an appointment.