Frequently Asked Questions

Find answers to common questions about purchasing games, gift cards, and subscriptions from Topak Crossroads Shop. If you don't find what you're looking for, please contact us.

General Questions

What is Topak Crossroads Shop?

Topak Crossroads Shop is Pakistan's premier online store for digital gaming products including Steam accounts, gift cards (Steam, Xbox, PlayStation, Google Play, Apple, etc.), and game subscriptions at competitive prices in both PKR and USD.

Where is Topak Crossroads Shop located?

We're an online-based store serving customers across Pakistan. Our digital products can be purchased and delivered anywhere in the country.

Ordering & Payment

What payment methods do you accept?

We currently accept EasyPaisa, JazzCash, Bank Transfer, Raast, and Cryptocurrency. Credit/Debit card payments will be available soon.

How long does it take to receive my order?

Since we manually verify all transactions for security, delivery times vary:

  • Gift cards: Typically within 1-4 hours
  • Steam accounts: Within 12-24 hours
  • Subscriptions: Within 4-8 hours
Delivery times may be longer during holidays or weekends.

Why are your prices cheaper than others?

We source our products directly from global suppliers and maintain low overhead costs as an online-only store, allowing us to offer the most competitive prices in Pakistan without compromising quality.

Product Questions

Are the Steam accounts you sell legitimate?

Yes, all Steam accounts we sell are 100% legitimate. They are either purchased directly from Steam during regional sales or obtained through authorized distributors. Each account comes with full access and transfer instructions.

Do you offer international gift cards?

Yes, we offer gift cards for various regions including US, UK, EU, and Middle East. Please check the product description or contact us if you need a specific region.

Can I get banned for using purchased Steam accounts?

Steam's policy allows account transfers. We provide accounts with clean histories and proper purchase receipts. As long as you don't engage in fraudulent activity, the accounts remain in good standing.

Refunds & Support

What is your refund policy?

Due to the digital nature of our products, all sales are final once delivery is completed.

How can I contact customer support?

You can reach our support team:

  • WhatsApp: +92 355 4737605
  • Email: team@topakcrossroads.shop
Response time is typically within 1-2 hours.

Still have questions?

Contact our support team directly through our contact page or via WhatsApp for immediate assistance.